Reference

How y786 Handles Your Personal Information

When you open an account or make a deposit through JazzCash, Easypaisa, or Raast, you share personal data with us.

Account data protectionLocal payment data handled securelyCookie controls availableData request support via live chatRetention periods explained
y786 How y786 Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply practical, concrete measures to keep your account data secure — not just policy language. Here is what that looks like in practice across the key areas that matter to you.

Payment Data Handling

When you deposit via JazzCash, Easypaisa, or Raast, we pass only the minimum required transaction detail to the payment processor. We do not store your full wallet PIN or mobile banking credentials on our servers.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile interface is used. You can adjust cookie preferences through your browser settings at any time.

Account Security Measures

Login attempts trigger OTP verification to your registered mobile number. If we detect an unusual device or location accessing your account, a re-verification step is required before entry is granted.

Data Retention and Deletion

We retain account and transaction records for the period required by our operational obligations. Once that period ends, data is deleted or anonymised. You can request early review of your retention status by contacting support.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your information is handled, our support team is ready to help. You can reach us through live chat on the platform, by email, or through our in-account help section. We aim to respond to data-related requests within a reasonable timeframe.

Live Chat Start a chat session from your account dashboard. State that your query is about personal data and our team will route it to the right person.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can verify your account before acting.
In-Account Help Open the Help section inside your y786 account, select Privacy and Data, and submit your query directly. Responses appear in your account notifications.

Common Questions About Your Data and Rights

These are the questions we hear most often about how y786 handles personal information. If yours is not listed, contact us through live chat or the in-account Help section.

We collect your name, mobile number, email address, and the payment method you choose — JazzCash, Easypaisa, or Raast. We also log device and session data when you access the platform.

We share only what is needed with payment processors to complete your transactions. We do not sell your data. Any third-party partner must handle your information under the same obligations we follow.

Contact us via live chat or email with your registered mobile number. We will verify your identity and then provide a summary of the data we hold on your account within a reasonable timeframe.

You can request deletion. We will remove or anonymise your data once our retention obligations are met. Submit the request through the in-account Help section under Privacy and Data.

Session cookies keep you logged in as you move between pages. Analytics cookies help us improve the mobile experience. You can manage or disable non-essential cookies through your browser settings.

Transaction details are logged for account verification and dispute resolution. Your wallet PIN and banking credentials are never stored by us — those are handled entirely by the respective payment provider.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.